# SafeRent Eviction Screening: How Denials Happen > SafeRent eviction screening, explained: how SafeRent Solutions flags eviction records, why denials often come back automatically, and what to do if it denied you. URL: https://evictionfriendlyapartments.com/guide/saferent-realpage-eviction-screening-denials/ Last-Modified: 2026-11-01 Guide # SafeRent Eviction Screening Explained How SafeRent Solutions flags eviction records, why denials often come back automatically, and what to do if it denied you. By **Eviction Friendly Apartment Team** Licensed Texas Real Estate Agents Updated November 1, 2026 Images are illustrations ![Person reading a rental screening report at a kitchen table](/images/misc/person-at-kitchen-table-reviewing-rental-screening.webp?v=d3b3d0b4c4) SafeRent eviction screening is one of the most common roadblocks we see at Texas apartment communities, especially Class A properties. If your [apartment application was denied for an eviction](/apartment-application-denied-for-an-eviction/), SafeRent may have run your screening. Here’s how it works and what we tell renters to do next. ## What SafeRent is and where you’ll run into it SafeRent Solutions is a tenant screening company. It used to be CoreLogic’s rental screening business, and it isn’t part of RealPage. What it does with your application: - Pulls JP court records for eviction filings - Keeps its own database of housing court records - Pulls credit data from Equifax, Experian, and TransUnion - Scores your file - Sends the property a score and report. The property’s own rules turn that into a yes, a yes with conditions, or a no From what we see, it shows up most at Class A luxury properties in Texas (Cortland, NRP Group, some Camden luxury, many Greystar Class A). We’re seeing it at more mid market properties too. ## Why SafeRent denials happen automatically SafeRent doesn’t make the final call. The property sets the rules, and most SafeRent properties we work with have set up automatic denials like these: - Any eviction filing newer than the property’s cutoff → automatic denial - Any unpaid balance over the property’s limit → automatic denial - Any judgment for the landlord → automatic denial - Multiple filings → automatic denial So you can get turned down before a leasing agent ever looks at your application. ## How to find out if SafeRent denied you Start with your adverse action notice, the denial notice the property has to give you (most come as a letter or email). By law, under the [Fair Credit Reporting Act (FCRA)](https://www.law.cornell.edu/uscode/text/15/1681m), the notice has to name the screening company. If it says “SafeRent Solutions,” that’s who you’re dealing with. If it says RealPage or LeasingDesk, that’s a different screening company with [its own consumer line](https://www.realpage.com/support/consumer/) (866-934-1124). ## How to get your SafeRent report Call SafeRent at 888-333-2413, weekdays from 8 a.m. to 6 p.m. Central. Or fill out the request form on [SafeRent’s consumer support page](https://saferentsolutions.com/consumer-support/) (saferentsolutions.com/consumer-support) and email it to Consumer@SafeRentSolutions.com. It’s free if you ask within 60 days of an adverse action notice, and you get one free copy every 12 months too. SafeRent says it sends your file within 3 to 5 business days. When it comes in, look for: - How the eviction ended (dismissed or judgment) - Balance status (paid or unpaid) - Filing dates (a filing over 7 years old usually shouldn’t show) - The same case listed twice - Records that aren’t yours ## How to dispute SafeRent errors Under the FCRA, SafeRent has 30 days to finish looking into your dispute (45 if you send more information partway through). You can dispute by phone at 888-333-2413 or with SafeRent’s dispute form. These are the disputes we see win most: **Wrong outcome**: your case was dismissed, but SafeRent shows “eviction judgment.” Attach the court order of dismissal. **Wrong balance status**: you paid the balance, but SafeRent shows it unpaid. Attach the zero balance letter or satisfaction of judgment. **Too old to report**: the filing is over 7 years old. Attach the court record showing the filing date. **Not your record**: the filing belongs to someone else. Attach your ID and address history. Our [dispute guide](/guide/how-to-dispute-an-eviction-on-your-screening-report/) has the full FCRA process. ## What to do after a SafeRent denial **Don’t apply again at properties that run everything through SafeRent**. From what we’ve seen, you’ll usually get the same answer. Here’s what we tell clients to do instead: 1. **Apply at properties that use other screening companies**: the ones we see most are TransUnion SmartMove (independent landlords) and RentGrow (Willow Bridge, some Yardi properties) 2. **Try independent owners**: they often do their own screening in house 3. **Look at approval programs** like OneApp and Liberty Rent: some SafeRent properties may approve you with one of them backing your lease 4. **Dispute any errors** so the record can be clean the next time you apply ## Every SafeRent property sees the same records It’s one shared database. Get denied at one Class A property, and the next one that uses SafeRent sees the same records. From what we’ve seen, that property will often give you the same answer. The usual way around it is to apply where a different screening company runs the check. Our [property management company guide](/property-management-companies-that-accept-evictions/) shows the screening companies we see at each of the big managers. ## Management companies that lean on SafeRent In our placements, these are the companies where SafeRent shows up most. Already denied by SafeRent? Skip them for now: - **Cortland** (SafeRent at most of the properties we’ve worked with) - **NRP Group** (Class A new construction, SafeRent) - **Many Greystar Class A** properties (SafeRent) - **Several Camden luxury properties** These have worked better for our clients after a SafeRent denial: - **RPM Living** properties (screening varies by property) - **Willow Bridge** (Yardi RentGrow) - **Independent owners** (in house screening) ## How we help after a SafeRent denial We keep notes on which properties in the city you’re moving to use SafeRent and which use something else. Tell us SafeRent denied you, and we’ll focus on properties our notes say use a different screening company. It costs you nothing. If you’d like that list, fill out the form on our [home page](/) or call 888-846-7541. ## Frequently Asked Questions ### Why did SafeRent Solutions deny me? SafeRent flags eviction filings, often before a person ever looks at your file. The property sets the rules for what gets denied. At a lot of the Class A properties our clients apply to, those rules treat a dismissal the same as a judgment. ### How do I get my SafeRent report? Ask on SafeRent’s consumer support page, by phone at 888-333-2413, or by email. It’s free if you ask within 60 days of an adverse action notice, and you get one free copy every 12 months too. ### Can I dispute a SafeRent eviction flag? Yes, under the FCRA. The strongest disputes are a dismissal showing as a judgment, a paid balance showing as unpaid, and records over 7 years old. Free To You ### Ready to start your search? We usually reply during weekday business hours, often with a question or two. It's free to you. The property pays our broker when you sign. [Start Your Free Search](/start-now/) [Call 888-846-7541](tel:+18888467541) ## Talk to Our Licensed Agents Before You Apply Again We keep notes on what Texas properties have told us about evictions, and we usually reply during weekday business hours. Your short list of properties that may fit can take 24 to 48 hours on weekdays. There's no cost to you. [Start Your Free Search](/start-now/) [Call 888-846-7541](tel:+18888467541)